Orders and support

How can I contact Recoilfit?

Email [email protected] with your question and order number if available.

Can I change or cancel an order?

Contact us as soon as possible. Changes cannot be guaranteed once an order enters processing or shipment.

Shipping and returns

Is shipping free?

Yes. Standard shipping is free for orders delivered within the United States.

How long does delivery take?

Orders normally begin processing within one to three business days. Standard delivery generally takes five to eight business days after dispatch.

What is the return window?

Eligible items may be returned within 30 calendar days of delivery. Review the complete process and exceptions on our Returns & Refunds page.

Massage devices

Are these medical treatment devices?

Unless a product is specifically described otherwise, these products are intended for general massage and relaxation. They are not a substitute for medical diagnosis or treatment.

Can I use a massager on any part of my body?

No. Use the device only as its instructions permit. Avoid damaged skin, areas where massage is not advised, and stop if pressure or heat becomes painful.